Hello Dental Clinic

Customer Service/Dental Front Desk Receptionist

Kuala Lumpur, Wilayah Persekutuan Kuala LumpurFull-time
MYR 2,500 - MYR 4,000 monthly
About the Job
IMMEDIATE HIRE!

Responsibilities:

Customer Service:
  • Welcoming patients and handling their concerns professionally and warmly.
  • Answering calls, managing patient records, and coordinating with the clinical team.
Scheduling & Appointments:
  • Managing calendars, sending reminders, and coordinating follow-ups.
Insurance & Billing:
  • Verifying insurance, providing cost estimates, and processing payments.
Records & Documentation:
  • Keeping accurate, up-to-date, and confidential patient files.
Team Coordination:
  • Ensuring smooth patient flow and timely care with the dental team.
Admin & Office Management:
  • Organizing front office, managing mail, and tracking inventory.

Who We’re Looking For:
  • Minimum education: A-Level/O Level, Matriculation, Diploma or Degree.
  • At least 2 years of working experience in customer service or front desk.
  • Strong in English; Mandarin proficiency is an added advantage.
  • Able to work weekends and shift basis (if needed).
  • Positive learning attitude & a great team player.
 
Working Hours:
  • Weekdays 8.30am-6.30pm
  • Weekend 8.30am-4.30pm

Benefits:
  • EPF, SOCSO, EIS
  • Medical and Annual Leave
  • Performance Bonus
  • Full Training Provided

Apply Now!
  • Email your resume to: hello.dentalclinics@gmail.com
  • WhatsApp: +60 14-684 1343
  • We’re looking for someone who loves people, enjoys a fast-paced environment, and takes pride in their work. Come grow with us!